Overview

Validate generated outputs by inspecting citation provenance before legal use.

Audience

• Lawyer
• Compliance

Product Area

AI Governance

Prerequisites

• AI output available

Steps

1. Open citation panel

Inspect each claim and verify linked source fragments.

1. Mark unsupported content

Flag unsupported assertions and request regeneration.

Expected Result

The AI Governance workflow completes without unresolved validation errors, and the result is visible to the intended roles.

Security and Audit Notes

• Use the least-privileged role that can complete the task.
• Confirm the resulting change or decision appears in the workspace audit trail when the workflow changes customer data or access.

Limits and Preconditions

• Available controls depend on the tenant plan, enabled modules, jurisdiction, and administrator policy.
• If a named control is not visible, confirm entitlement and role access before treating the behavior as a product failure.

Troubleshooting

• Citation points to wrong section: Submit feedback and re-run with stricter retrieval scope.

Related Articles

• Handle Low-Confidence Output
• Handle Missing Source Citation

Escalation

If the documented result cannot be reached after the checks above, capture the workspace identifier, affected product area, timestamp, and a redacted error message, then use Support. Never include secrets, privileged legal content, or customer documents in the initial report.