Overview

Connect Drive ingestion with folder-level scoping and refresh token governance.

Audience

• Admin
• Ops

Product Area

Connectors

Prerequisites

• Google Workspace admin account

Steps

1. Approve OAuth scopes

Approve readonly or readwrite scopes per policy requirements.

1. Map folders

Bind selected folders to Lawie matters and retention profiles.

Expected Result

The Connectors workflow completes without unresolved validation errors, and the result is visible to the intended roles.

Security and Audit Notes

• Use the least-privileged role that can complete the task.
• Confirm the resulting change or decision appears in the workspace audit trail when the workflow changes customer data or access.

Limits and Preconditions

• Available controls depend on the tenant plan, enabled modules, jurisdiction, and administrator policy.
• If a named control is not visible, confirm entitlement and role access before treating the behavior as a product failure.

Troubleshooting

• Refresh token revoked: Re-consent connector and rotate credential.

Related Articles

• Resolve Connector Permission Errors

Escalation

If the documented result cannot be reached after the checks above, capture the workspace identifier, affected product area, timestamp, and a redacted error message, then use Support. Never include secrets, privileged legal content, or customer documents in the initial report.